How Can We Help?
Frequently Asked Questions
Below are answers to the questions we hear most often. If you need anything else, our team is always happy to help.
Orders
How do I place an order?
Browse our collections, choose your size, and add your favourite pieces to the cart. When you are ready, proceed to checkout and follow the prompts to complete your order securely.
Can I change or cancel my order?
If you need to change or cancel an order, please contact us as soon as possible after purchasing. Once an order has shipped, we are unable to make changes.
Sizing & Fit
How do I find my size?
Each product page lists the available sizes. For detailed measurements and tips on choosing the right fit for eastern wear, please see our Size Guide.
Do you offer custom sizing?
Select pieces can be tailored to your measurements. If you would like custom sizing for a particular garment, contact us before ordering and we will let you know what is possible.
Shipping
Where do you ship?
We ship across the United States. For delivery times and costs, please read our Shipping page.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number so you can follow its journey to your door.
Returns & Exchanges
What is your return policy?
We want you to love what you receive. Full details on returns, exchanges, and timelines are available on our Returns & Exchanges page.
Garment Care
How should I care for my pieces?
Most of our embroidered and embellished garments are delicate and are best maintained through professional dry cleaning. Always follow the care instructions included with your piece.
Still have a question?
We are here to help. Visit our Contact page and our team will respond within one business day.