Returns & Exchange Policy

We stand behind every piece in our collection. If something is not quite right, we aim to make returns and exchanges simple and fair.

Return Window

You may request a return or exchange within 14 days of receiving your order. To be eligible, items must be unworn, unwashed, and returned in their original condition with all tags attached.

How to Start a Return

To begin a return or exchange, contact us through our Contact page with your order number and the item(s) involved. We will guide you through the next steps.

Exchanges

If you would like a different size or style, let us know and we will help you exchange your piece, subject to availability.

Refunds

Once your returned item is received and inspected, we will notify you of the outcome. Approved refunds are issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.

Final Sale Items

For reasons of hygiene and craftsmanship, custom-sized pieces, made-to-order bridal garments, and items marked as final sale cannot be returned or exchanged unless they arrive damaged or faulty.